Job : Candidate Experience Support Team Support Role...

Are you ready for using your skills to support a candidate support team and to realize new challenges ?

Let's apply...

Your tasks

• Email inbox management
• Management of all candidate queries via either standardised template responses or adhock (business sourced responses)
• Management of candidate communication for various recruiting programs, support with logistics of recruiting events
• Response to all candidate queries within agreed SLAs
• Analyse all inbox queries and categorise via volume, type

Your profile

• You a customer service experience (or similar)
• Experience with call and email management (huge volume)
• Possess strong verbal and written communication skills
• Have an ability to analyse and categorise raw data (from email)
• Understand the value of providing amazing customer service
• Ability to work in a team environment
• Ability to create reporting templates
• Excellent knowledge in English
• You are immediately available

Location : Rives de Clausen

Full-Time contract for 9 months (possibility of extension), starting in January 2020.